Job Title: Senior Credit Controller

Location: South of England

Salary: £30,000 – £35,000 per annum

About the Role

We are seeking a qualified and experienced Senior Credit Controller (CICM) to take responsibility for a company’s credit management function. This is a hands-on role that combines day-to-day credit control with oversight of the sales ledger, reporting, and continuous improvement of processes. You will play a key role in managing cash flow, reducing aged debt, and supporting the wider finance team.

Key Responsibilities

• Sales Ledger Management: Maintain an accurate and up-to-date sales ledger, ensuring all transactions are processed promptly and correctly.
• Credit Control: Proactively chase overdue invoices by phone and email, maintaining professional relationships with clients while ensuring timely payment.
• Debt Management: Monitor aged debt, implement recovery strategies, and escalate problematic accounts where necessary.
• Reporting: Produce regular debtor reports for management, highlighting risks, trends, and opportunities for improvement.
• Process & Compliance: Ensure credit control policies are followed and contribute to refining procedures to improve efficiency and reduce risk.
• Collaboration: Work closely with commercial, operational, and finance colleagues to resolve disputes, manage queries, and support customer service.
• Month-End Support: Assist with reconciliations, journal postings, and provide audit support as required.

Requirements

• Qualified CICM (Chartered Institute of Credit Management).
• Proven track record in credit control, ideally at senior level.
• Strong experience managing sales ledgers in a medium-to-large organisation.
• Confident communicator with the ability to manage difficult conversations while maintaining positive client relationships.
• Good working knowledge of accounting systems (ERP exposure desirable) and advanced Excel skills.
• Strong organisational skills with the ability to prioritise workload and meet deadlines.
• A proactive approach, able to identify issues and implement practical solutions.

What We Offer

• Competitive salary (£30,000 – £35,000)
• Pension scheme and holiday entitlement
• Supportive finance team environment
• Opportunity to contribute to process improvements and make a visible impact