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DATE ADDED: Thu 11/10/2018

Customer Care Representative

Fremont, USA
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COMPANY: 5 STAR STAFFING

Job Description

Dynamic Company seeking experienced Order Entry / Customer Care Representative. For the energetic, enthusiastic person with a magnetic and professional personality, they offer competitive compensation including excellent benefits and a stable and positive work environment.

 

Job Summary:

  • Along with Customer Service, you will be responsible for Invoicing, PO's and detailed order entry.
  • The ideal candidate would be experienced, well organized, detail oriented with excellent telephone, communication skills and able to work independently. Must possess good computer skills as well as be a team player with a positive attitude, in a fast paced environment.
  • Professional representative, presenting Company products to dealers, end users and designers, both in-person and via email or phone
  • Positive and professional phone etiquette is essential when answering calls from our customers, to fielding questions, to developing good customer relationships
  • Greet customers and visitors with a welcoming, warm attitude
  • Attention to detail in both purchase order processing and showroom maintenance.
  • Ability to enter customer orders and information into the AS400 system
  • Superior verbal and written communication coupled with second nature problem-solving skills
  • Assisting Territory Managers with the sales process

Customer Care Experience:

  • Min of 5-7 years experience with direct B2B customer contact in professional environment.
  • Experience and knowledge of office furniture and design a plus
  • Customer Care experience a plus
  • AS/400 experience a plus
  • Proficiency in Microsoft Office programs (Excel, Word etc.)
  • Experience working with Sales and Warehouse teams a plus
  • Background and drug screen required

$18hr. to start with the opportunity for a pay increase based on performance.

 

APPLY TODAY! Please submit your resume and be prepared to interview quickly!

Company Description
5-Star serves the day-to-day needs and long-term goals of each client we serve. We strive to create lasting partnerships with organizations, ranging from start-up companies to Fortune 500 corporations by:

-Providing a resourceful team of recruiters and staffing professionals.
-Identifying client’s needs and business culture.
-Building a nationwide network of top-talent professionals in every industry.
-5-Star responsive and cost-effective staffing solutions give you the freedom to grow your business without constraints.


Role: Customer Care Representative
Job Type:
Location: Fremont,

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