Operations / Compliance Manager

Job Type: Full Time (40 hours per week), Permanent

Location: Head Office, Mile Road, Bedford. Hybrid work available following successful completion of probation period with 2-3 days a week required in the office.

Salary: £33,000 to £35,000 per annum (Depending on experience)

THSP are market leaders in delivering high-quality consultancy services across Europe and the UK.

Health & Safety and Employment Law are at the heart of our business with services and products ranging from the provision of core advice and documentation to site inspections and our award-winning Risk Assessment Builder and Training Matrix.

We operate in a wide variety of industries providing a top quality, professional services and products building long-term relationships with our customers.

As an employee-owned company, our working environment gives you the opportunity to be creative, innovative, and make your voice heard. We want to see all our colleagues reach their full potential through continued development in themselves and the products we have to offer.

We value fairness and are committed to creating a culture that encourages colleagues to bring the best of themselves to work, to recognise and celebrate differences, and to be respectful of diversity. THSP is an equal opportunity employer that is committed to inclusion and diversity.

The Role

Join THSP in Bedford as our Operations/Compliance Manager!

You'll play a vital role in ensuring the smooth operation of our business by collaborating with departments to integrate emergency preparedness plans, ensuring compliance with data protection regulations, managing document control, and overseeing regulatory responses.

Additionally, you'll conduct audits, manage projects, and facilitate monthly operations meetings with our Board of Directors.

We're seeking someone with a proven experience in compliance management. If you're detail-oriented, proactive, and thrive in a dynamic environment, apply now to become an essential part of our team!

Day to day tasks and responsibilities:

• Manage the Company’s IMS (ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015) to ensure continued accreditation to the ISO standards.
• Collaborate with all departments to integrate Business Continuity and Disaster Recovery plans into the Company’s management systems.
• Ensure compliance with relevant Data Protection legislation, including the Data Protection Act 2018, UK GDPR, and Privacy and Electronic Communications Regulations (PECR).
• Implement and maintain document control procedure, including updating document control databases (SharePoint, Server, MyTHSP).
• Ensure up-to-date documented information such as policies, procedures, forms and records are readily available and archived appropriately.
• Integrate other Company documented information into the management system, ensuring accessibility and compliance with internal policies and external regulations.
• Assist in gathering information internally in response to requests by regulatory organisations, ensuring timely and accurate responses.
• Conduct audits of the Company’s management system components to identify non-conformities and irregularities.
• Reviews the terms and conditions of business annually, collaborating with the Board and third parties to ensure continued protection and compliance.
• Manage THSP projects as required, ensuring timely delivery and key tasks are executed efficiently and cost effectively.
• Ensure key processes are documented and audited annually, with a focus on continuous improvement.
• Arrange, attend, and minute monthly operations meetings with the Board of Directors, ensuring effective communication. This is not an exhaustive list, and no two days will be the same!

What you bring to THSP

Essential Skills and Knowledge

• Proven experience in emergency preparedness planning, compliance management and document control.
• Strong understanding of Data Protection legislation and its practical application.
• Excellent communication, negotiation, and stakeholder management skills.
• Analytical mindset with the ability to identify areas for improvement and implement solutions.
• Detail oriented with a commitment to maintaining high standards of quality and compliance.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.

Desirable Skills and Knowledge

• Bachelor’s degree in business administration, Management, or related field. Relevant certifications (e.g., ISO 22301 Lead Auditor, GDPR Practitioner) is desirable.
• Proficiency in project management methodologies and tools is desirable.

In return we offer:

• Holiday: Starting at 23 per annum plus bank holidays rising to 25 days after 2 years of service
• Group Income Protection: Subject to eligibility and conditions, 75% of salary covered, payable after 8 weeks of sickness absence.
• Private Medical Insurance
• EOT Bonus: Subject to company performance, bonuses may be paid to eligible colleagues.
• Electric Vehicle via Salary Sacrifice
• Professional Membership Subscriptions
• Staff Development
• Employee Referral Scheme (Recruitment)
• Free Car Parking at Head Office

 To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.