My client, a house builder, are looking to recruit a Customer Service Operative. Reporting to the Customer Service team you will be providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process.

Key responsibilities will include, but are not limited to, the following:

* Carrying out joinery / making good remedial work

* Reporting and correcting minor faults

* Effectively representing the brand when working in customer homes, ensuring customers are happy with repairs carried out

* Regularly communicating and collaborating with the office team, contractors and suppliers

* Keeping admin up to date / effectively utilising appropriate IT and CRM systems

* Identifying and highlighting opportunities for continuous improvement

About You

Ideally you will have experience in a similar role providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process.

Key Skills

* Ideally you will have a building trade background

* Comfortable working at height, and using ladders safely

* Excellent communication skills are essential

* Ability to work efficiently and effectively while unsupervised

* You will have access to a company van so having a full UK driving license will be essential