Head of Revenues - Enfield Council

Fox Morris Group are working to recruit a Head of Revenues

Role Purpose:

The Head of Revenues will provide assurance that the Council is delivering a high-performing, well-managed Local Taxation Revenue Collection Service. The role involves directing, leading, and managing the provision of high-quality, cost-effective services to the Council for the delivery of Local Taxation Revenue Collection, ensuring that the Council's policy objectives in relation to these services are met.

Key Responsibilities:

• Lead all aspects of Local Taxation Revenue Collection operations, setting the overall strategic direction and ensuring the customer is at the heart of the services.

• Oversee overall debt for Local Taxation for the whole council and set the practice and monitoring arrangements for this.

• Manage a team of 37 FTEs and a gross service budget of £3m.

• Ensure income collection of £164m Council Tax and £98m Business Rates.

• Establish, maintain, and foster effective working relationships with Elected Members and stakeholders (internal and external).

Qualifications and Experience:

• Educated to degree level or equivalent experience relevant to the job description.

• Experience working in a Local Taxation Revenue Collection environment at a senior level with demanding and challenging performance targets.

• Proven experience of delivering significant organisational change and budget savings.

• Understanding of best practices in delivering channel shift, customer behaviour change, and improving customer experience.

IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE.

We do not hold CV's on file without first speaking