Freightserve recruitment are looking for an Operations Coordinator for a well-established Freight Forwarder based in the Basingstoke area.

Main purpose of the position:-

1) To coordinate day to day, multi-modal freight forwarding shipments and projects as they arise including customer liaison, shipping, event installations and administration.

2) To ensure client and company objectives are met via monitoring, management reporting and audit.

Key responsibilities and accountabilities:-

Plan Working with the Key Accounts Manager and Operations Director coordinate shipments from collection to delivery. (EXW to DDP)

Investigate and plan the most appropriate route for shipments, especially air and sea exports Investigate and plan the most appropriate packaging for the shipment Investigate and plan the most appropriate resource (personnel and service) for the shipment Investigate and plan any relevant contracts, documentation and performance targets including KPI’s

Source, brief and engage goods and services suppliers

Plan and cost any relevant budgets including cash-flow

Identify and develop clear objectives for each shipment/project and track them through the life of the job

Source and counter cost supplier costs for goods and services including carriers, local agents and transport companies

Collate and validate client approvals, instructions and purchase orders

Prepare and submit unambiguous client quotations to include all aspects of the work involved

Schedule and book cargo as required to fulfil customer requirements

Prepare, schedule and coordinate customs entries and clearance documentation

Schedule and book technical personnel as required

Book personnel travel arrangements

Prepare, obtain, check and submit relevant shipment documents

Collate and distribute client updates and POD’s

Experience required:-

Good knowledge of Freight Forwarding

Export knowledge essential

Working hours are Monday - Friday 0900 - 1730

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.