Overall purpose of the role
• Act as a Business Partner with the Personal Injury department, owning the strategic marketing planning process, identifying marketing objectives, proposing campaigns and tactics to deliver against them and overseeing their implementation.
• Be an ambassador for the Marketing function within Leigh Day, with partners and fee earners.
Main duties and responsibilities
Marketing strategy
• Review market data to identify marketing opportunities.
• Develop and agree a marketing plan and budget with associated tactics, campaigns, and measures.
• To deliver campaigns in conformance with the agreed plan and budgets
• Ensure alignment with departmental and firmwide objectives.
• Report on performance ensuring campaigns are meeting KPIs and make suggestions for improvement.
Management
• Line manage one or more individuals.
• Allocate relevant shared resources for work, delegating effectively.
• Together with other members of Marketing Department, contribute to the development of departmental processes to improve marketing effectiveness.
• Manage and develop relationships with internal stakeholders.
• Manage external agencies where appropriate.
Marketing
• Be the custodian of all external marketing material to ensure it adheres to the Firm's brand guidelines in terms of design, style, copy and quality.
• Identify the appropriate medium or channel for each initiative.
• Work to understand the target audience and use this information to develop and influence the buyer journey.
• Keep up to date with industry/ legal sector trends.
• Use analytics and data available to improve marketing effectiveness.
Other responsibilities
• To support in the delivery of ad-hoc projects.
• To keep abreast of latest developments and trends in marketing and the legal sector.
• To build a good working relationship with other marketing colleagues to create a strong and supportive team dynamic.
• Review digital marketing reports and make suggestions to improve efficiency of campaigns.
• Setting and managing budgets.
Essential experience
• Genuine interest to work with a leading claimant law Firm and passionate about providing access to justice to all.
• 4+ years Marketing Experience.
• Analytical and data savvy.
• Good knowledge and hands on experience of Paid Social and Paid search advertising tools.
• Solid relevant experience in marketing and communications management, within professional services.
• Substantial experience of independently managing marketing projects and activity from conception to execution on tight deadlines.
• Substantial experience in working with and building strong internal relationships with Partners and senior stakeholders.
• Proven ability to communicate accurately, clearly, and concisely, both verbally and in writing.
• Substantial user experience of CRM and E-marketing software systems.
• Substantial experience in generating marketing reports and analysis using excel and other reporting tools.
• Proven experience of managing digital marketing/social media campaigns.
• Intermediate level proficiency in working with MS Office (PowerPoint, Excel, Word, Outlook), HTML & CMS platforms.
• Excellent copywriting abilities.
Desirable experience
• Experience of working within a legal firm will be highly advantageous.
• Experience of writing marketing plans and proposals for consideration by the partnership.
• Experience managing external agencies.
• An understanding of a broad range of marketing channels.