Full Time (40 hours per week), Permanent

Schedule:

Mixture of weekends and weekdays

Salary:

£30,900 per annum + £6,600 discretionary performance related bonus (after 12 months)

Location:

Forest Gate and Mile End

Start date:

11 August 2025

Apply by:

03 August 2025

Company Background:

Nexus Education Group is the parent company of two dynamic and purpose-driven education brands: TutorBase and GTEC. TutorBase has established itself as a trusted and high-performing tuition provider in Mile End, East London, with a strong track record of success. In September 2025, we are expanding our footprint with the launch of a new, state-of-the-art branch in Forest Gate, which will serve as a shared space for both TutorBase and GTEC — our newly launched adult vocational training and exam centre.

Our expansion into the adult education sector through GTEC reflects our long-term vision: to remove barriers to learning, upskill local communities, and empower individuals to reach their full potential — whether that be through Functional Skills, ESOL, Health & Social Care, Childcare, SIA, or other industry-relevant qualifications.

At Nexus, we are deeply committed to excellence, growth, and social mobility. Our goal is to replicate and scale the success of TutorBase by creating a seamless, supportive, and forward-thinking educational ecosystem across all age groups. As we grow, we are seeking driven, dedicated individuals who align with our values and are ready to take ownership, bring ideas to life, and contribute meaningfully to shaping the future of education — both in the classroom and in our operations.

We are looking for a proactive, committed, and detail-oriented individual who can confidently take ownership of day-to-day operations and play a pivotal role in shaping the growth of multiple education and training initiatives under the Nexus Education group.

• Strong leadership experience in managing teams, delegating tasks, and overseeing multiple workflows

• Minimum 2 years of experience in administration, operations, or educational management

• Excellent communication skills - both written and verbal - suitable for liaising with parents, staff, suppliers, and awarding bodies

• Highly organised and systems-oriented with the ability to create and manage processes efficiently

• Demonstrated problem-solving ability, especially under pressure

• A self-starter with the ability to take initiative and work independently without micromanagement

• Comfortable handling customer service matters including complaints, conflict resolution, and maintaining professional relationships

• Competent with Microsoft Office, Google Workspace, and basic CRM or data systems

• Demonstrates long-term commitment, reliability, and professional integrity

• Willing to take on hands-on admin tasks as well as strategic duties

• Comfortable working in a fast-paced, multi-service environment

• Experience in the education or training sector, particularly with adult learning or vocational courses

• Familiarity with ESOL, Functional Skills, SIA training, or First Aid course compliance/structure

• Experience with Ofsted regulations, awarding body registrations (e.g., Pearson, Trinity), or exam centre compliance

• Background in sales, customer retention, or education marketing

• Understanding of basic business operations, finance or KPIs tracking

• Previous involvement in launching new services

• Ability to develop internal training resources or SOPs for new staff onboarding