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Date Added: Sat 31/12/2022

Fleet Maintenance Customer Support

Middlesbrough, TS1, UK
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Job Type: Permanent, FullTime

Salary: £25000 - £28000/annum

Fleet Maintenance Customer Support

Salary: £25,0000 + excellent benefits & company bonus

Full time permanent

Location: Teesside - Stockton

Immediate hire

Large European organisation

An excellent opportunity to join a large logistics organisation in a Fleet Maintenance Customer Support role. Working in a customer support team you will coordinate vehicle breakdowns, MOT's and recovery services. You will be responsible for managing customers relationships, coordinating ongoing fleet maintenance & organising all administration for a busy large logistics fleet.

Key Responsibilities

• Administration - Fleet Maintenance - workshop facility, mobile repair and recovery services.

• Follow up calls with customers

• Customer service / build good customer relationships

• Customer Service - Breakdown Support

• Coordinate and manage all plant and UK Fleet maintenance programmes in accordance with manufacturer's recommendations & warranties

• Fleet administration & compliance experience.

• Overseeing the implementation of the Company's planned preventative maintenance programme.

• Negotiation with customers / suppliers

• Excellent organisational skills and attention to detail.

• Coordinating with operational staff - managers and regional directors

Person type

• Track record within a customer service environment - Transport

• Goal-oriented

• Strong interpersonal and negotiation skills

• Excellent communication skills, both written and verbal, with the ability to confidently communicate to a broad range of customers within commercial and retail sectors
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