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DATE ADDED: Sun 27/10/2019

Consumer Insight Analyst

Woking, UK


JOB TYPE: Permanent, FullTime

SALARY: 20000 - 30000

Consumer Insight Manager – Optics We are looking for a Consumer Insight Manager / Consumer Insight Analyst for an international trusted consumer insight consultancy. They partner the world’s biggest companies and leading brands who make a difference in every consumer’s life. The Consumer Insight Manager / Consumer Insight Analyst connects data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. This International Consultancy have a presence in around 60 countries worldwide, with a diverse community of 9,000 employees. The Client Insight Manager / Consumer Insight Analyst is the link between the insight team and the customers. As part of the Optics Market Insight team, the role brings together market and product knowledge and a high level of service to become an indispensable partner for our retail and manufacturer clients. The ideal Consumer Insight Manager / Consumer Insight Analyst will have strong interpersonal skills and use these to truly understand clients businesses and challenges. They will be able to drive engagement through actionable insight and innovative solutions. The Client Insight Manager / Consumer Insight Analyst is also responsible for the monthly data quality reported across a defined list of product categories – Contact Lenses and Contact Lens Care Products. Consumer Insight Manager / Consumer Insight Analyst Main Responsibilities: Start to manage a defined list of clients Ensure client service is delivered to the agreed standard Create awareness across the broad range of solutions Maintain Key Account Plans where applicable for your accounts Work cross functionally within the local business to ensure client needs are met Identify leads and opportunities within your client base and pass these to the sales team Work with the client delivery team to ensure data quality and deliverables are met Hold basic market and product knowledge Support and deliver Company strategy Ensure the CRM system is constantly updated and maintained Consumer Insight Manager / Consumer Insight Analyst Core Competencies: Passion, energy and drive / Enthusiasm to learn and develop
• Market knowledge and understanding
• Research knowledge and understanding
• Computer literate, able to learn and use bespoke systems
• Client focussed able to build tailored presentations, using a storyline approach
• Eye for detail and high quality standards
• Able to maintain client relationships / Good communication skills Desirable: Experience or exposure to IT, Office & Stationary based consumer industry Knowledge of Office equipment industry relevant products & brands etc They offer an exciting work environment that focuses on People and encourages an entrepreneurial and innovative spirit. They make use of the latest digital technologies are looking for self-starters, who accept challenges and create solutions. This is the ideal opportunity for an early-stage career professional, who seeks a launchpad for a career in market research, data insight or strategic consulting and who wishes to develop a broad skillset in data analytics, client consulting, project management and stakeholder engagement. Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. Due to the high volume of applications we receive we are very sorry but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days please assume that your application for this particular position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.