Service Advisor
Location: Hatfield
Salary: Basic from £28,000 (depending on experience) + uncapped bonus OTE 40k plus 
 Hours: Monday-Friday, 08:00-18:00 (1-hour lunch) Saturday: 08:30-16:00 (on rota, 1 in 4 weekends)

About the Role
We are seeking an experienced and customer-focused Service Advisor to join our successful dealership team. This is a fantastic opportunity for a motivated individual who enjoys working in a fast-paced environment, providing exceptional service, and building long-term relationships with customers.
As a Service Advisor, you will be the vital link between the customer and the workshop, ensuring all service and repair work is communicated clearly, efficiently, and professionally.

Key Responsibilities
Greet customers professionally and act as their main point of contact throughout the service process.
Accurately book vehicles in for service and repair work, ensuring workshop schedules run smoothly.
Provide clear explanations of service and repair requirements, costs, and estimated completion times.
Liaise with technicians and parts departments to ensure a seamless customer experience.
Maintain accurate records of customer interactions and vehicle history.
Upsell additional products or services where appropriate to enhance the customer experience.
Ensure every customer leaves fully satisfied with the service provided.

About You
To be successful in this Service Advisor role, you must have:
Proven Service Advisor experience within a franchised dealership or reputable independent garage.
Excellent communication and customer service skills.
Strong organisational abilities with attention to detail.
A proactive, positive attitude and ability to work under pressure.
A full UK driving licence.
Candidates from non-automotive sales roles will not be considered for this position — Service Advisor experience within the motor trade is essential.

What's on Offer
Competitive basic salary from £28,000 (depending on experience)
Uncapped OTE potential of up to £9,600 per year
Monday to Friday schedule with a fair 1 in 4 Saturday rota
Ongoing training and manufacturer support
Excellent career development opportunities within a growing group

How to Apply
If you're an experienced Service Advisor ready to take the next step in your career with a forward-thinking dealership, apply today or contact us for more information.

Consultant: Liam Bolton
MDLOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments