Senior Fraud Investigator

Salary: £22.21 per hour PAYE or £28.07 per hour Umbrella
Location: Hertford, Hertfordshire (hybrid working, monthly office meetings required)

Contract: 6 Months initially

Job Summary

We are seeking an experienced and accredited Counter Fraud Specialist/Investigator with substantial experience in local authority work, particularly tenancy and housing fraud. The successful candidate will be able to:

* Take on a live caseload immediately

* Develop and maintain strong relationships across housing service teams

* Use the INCASE365 Case Management System efficiently

* Conduct a full range of investigative activities, including preparing summary reports for housing service decisions and compiling files for civil and criminal proceedings

You will be a key member of the Volume Investigation Team, supporting and developing junior officers, and contributing to team leadership. This is a hybrid role with flexible working hours, allowing work from home or office, with occasional travel in Welwyn required.

Key Responsibilities

* Lead complex investigations in tenancy/housing and corporate fraud

* Act as Lead Case Officer for prosecutions, attending court as necessary

* Identify appropriate sanctions and ensure full implementation

* Conduct interviews in line with PACE Codes of Practice

* Analyse evidence, prepare reports, and present findings for decision-making and court proceedings

* Develop proactive fraud detection and prevention strategies

* Build relationships with partner agencies and statutory bodies

* Deliver fraud awareness training

* Manage a varied and complex caseload within council policies and deadlines

* Contribute to service improvement, innovation, and continuous development

Essential Requirements

Qualifications

* Fully completed professional counter fraud qualifications (ACFS, ACFM, PIP, ACFE)

* Member of the Government Counter Fraud Profession

Experience & Knowledge

* Minimum of 2 years' experience in fraud, criminal, civil, or disciplinary investigations

* Strong understanding of investigative legislation, financial regulations, and anti-fraud controls

* Skilled in evidence preparation for civil and criminal proceedings

* Experience using INCASE365 Case Management System

* Track record of delivering innovation, service improvement, and change

* Excellent interview and investigative skills (PACE compliant)

Additional Information

* Hybrid working: work from home or office, with monthly office meetings

* Flexible working hours

* Travel across Welwyn and Hertfordshire as required

* Standard DBS check required