• Job Type: Temporary Part-Time (Sickness cover)
• Location: Watford
• Duration: Approx 2 months with the possibility to extend.
• Start Date: Asap.
• Office Based: Min 25 hrs a week (flexible around core working hours) 
• Salary: £13 per hour

A specialist construction company is seeking a proactive Customer Service Administrator to join their team on a temporary, part-time basis. This role is crucial for covering a period of staff sickness and offers an excellent opportunity for gaining experience in a dynamic and supportive environment. With the potential for extension and possibly a permanent position, this role provides a pathway for professional development.

Day-to-day of the role:

• Responding to client enquiries via phone and email.
• Ensuring the delivery of excellent customer service.
• Booking appointments and managing schedules.
• Updating internal systems and maintaining records.
• Managing diaries for staff and coordinating schedules.
• Providing quotations and raising invoices.
• Offering general ad hoc administrative support to the team.

Required Skills & Qualifications:

• Previous experience in a customer service or administrative position.
• Excellent written and verbal communication skills.
• A personable, professional, and flexible approach to work.
• Knowledge of Xero is beneficial but not essential.
• Exceptional attention to detail and organisational skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Strong multitasking abilities.

Benefits:

• Flexible working hours, minimum 25 hours per week around core working hours.
• Free parking available.
• Friendly and professional team environment.
• Opportunity to work with a respected industry leader.
• Potential for role extension and permanent opportunities for the right candidate.