Hours: Monday to Friday, 8:30am–5:00pmArea: Richmond, Twickenham areas

About the Position

We’re looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times.

You will play a key part in the smooth running of the estates—carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents.

What You’ll Be Doing

Estate Care & General Maintenance

• Conduct weekly checks across all sites and keep thorough, up-to-date records.
• Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks.
• Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free.
• Look after gutters, drains, bin stores, recycling points, boiler houses and external lights.
• Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks.
• Assist with winter duties including snow and ice clearance when required.

Team Coordination

• Work closely with and provide direction to two part-time Assistant Caretakers.
• Organise daily, weekly and seasonal work across all sites.
• Collaborate with the Property & Maintenance Manager and Health & Safety personnel.
• Liaise with contractors and oversee safe, compliant completion of their work.

Resident Support & Emergencies

• Maintain a consistent, approachable presence for residents.
• Support occasional call-outs for urgent issues.
• Follow safety procedures including COSHH, Manual Handling and Lone Working standards.
• Complete reasonable duties requested by the management team.

Essential Skills & Experience

• Strong practical maintenance background—facilities, caretaking or estates work.
• Confident working independently and taking initiative.
• Good understanding of general building services and basic health & safety.
• Well-organised with the ability to manage tasks across multiple locations.
• Clear communicator with a helpful, resident-centred approach.
• Full UK driving licence and your own reliable vehicle.
• Comfortable with physically active, hands-on work.
• Basic IT competency for logging tasks and reporting.

Desirable

• Experience within supported housing, retirement living or similar environments.
• Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height.
• Any trade background (carpentry, plumbing, electrics, etc).

Additional Information

• Enhanced DBS required.
• Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation.

Interested?

If you take pride in keeping places safe, clean and well cared for—and enjoy helping create a welcoming environment for residents—we’d be delighted to hear from you.

Please do either apply online or contact our Staines branch