Role: Maintenance Supervisor at The Imperial (New Opening Hotel)

Hours: 40 hours per week 

Location: Bloomsbury, London

About Us:

Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. In Summer 2026, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.

About the Role:

We are seeking an experienced Maintenance Supervisor  to assist in the managing of the engineering and property maintenance operations at our newly refurbished flagship hotel. 

This role is central to delivering a safe, efficient and beautifully maintained environment for guests and team members alike. Working closely with the Maintenance Manager, you will play a key part in ensuring the hotel operates smoothly from opening day and beyond.

What You’ll Be Doing:

What you’ll be doing

• Assign daily workload, planning and other scheduled day-to-day maintenance activity and preventive maintenance workload, for a team of shift engineers, painter/ decorators and supervise contractors where necessary.
• Regularly inspect all aspect of hotel equipment, services, buildings and plant are maintained to the best standard in line with H&S legislation and company guidelines.
• Liaise regularly with Hotel Manager and other HOD to understand daily workload and other scheduled maintenance activity.
• Maintain current and working knowledge of all building maintenance systems – Plant rooms, electrical equipment, fire safety systems carrying out regular inspections and supervise the implementation of maintenance standards and procedures.
• Ensure that all team members are working in line with security and H&S procedure and using all equipment with the proper operation and safety procedures.
• Recruit, train and develop the team through providing day-to-day coaching of team performance to ensure KPIs are met. Carry out performance reviews to support individual development and management of poor performance.

What we’d like from you

• Previous managerial or supervisory experience gained in a similar maintenance position ideally within a hotel environment, large retail outlet or building management services role.
• You will be able to perform basic electrical, plumbing, decoration and carpentry tasks, though any trade qualifications in NVQ level 2/3 electrical, plumbing or heating would be advantageous
• Up to date knowledge on Health and Safety laws and regulations promoting a safe working environment at all times.
• You are able to manage a varied workload with the ability to work under pressure reacting quickly to resolve any issues.
• Self-motivated, takes pride in their work and prioritises the safety of themselves and others at all times.
• Excellent communication skills with the ability to deal with individuals at any level internally and externally.
• You will have a flexible leadership style that knows how to motivate the team to achieve great results and reach their individual potential.

What’s In It for You:

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

Ready to Help Shape the Future of Imperial?

If you are ready to lead a key operational department and help shape the future of our reimagined flagship hotel, we would be delighted to hear from you!