Customer Service Advisor

Are you an experienced Customer Service Advisor looking for something new? Our client, a successful financial services company based in the lively heart of Altrincham, is searching for someone like you. With a competitive salary of £27,000 arrangements, and genuine chances for career growth, this role could be your ticket to a fantastic new career.

Our client is a well-established financial services company with a glowing track record. With over 100,000 satisfied customers under their belt, they're experts at nurturing careers in accounting, sales, and customer service. In fact, all their senior employees have climbed the ranks within the company. This is your chance to join a successful and supportive team that's committed to your professional growth.

As a Customer Service Advisor, your responsibilities will include:

• Supporting new customers as they navigate the world of an umbrella company.
• Swiftly resolving contractor relationship issues and complaints, maintaining a high level of customer service.
• Handling queries over email and phone.
• Dealing with complex numerical information.
• Checking and updating accounts.
• Addressing customer queries about pay and tax.

Package and Benefits:
As a Customer Service Advisor, you'll enjoy:

• An annual salary of £27000
• Opportunities for career progression.
• Hybrid working arrangements, with 2 days in the office and 3 at home.
• Flexi time options.
• A funded AAT qualification (accountancy degree) while you work.
• The chance to move into Accounts, Sales, and Customer Service positions after your probation period.

The ideal candidate for the Customer Service Advisor role will have:

• Strong customer service experience.
• A degree (preferred but not essential).
• A desire for career progression.
• Organisational skills.
• Experience working in a busy environment.

If you've worked as a Customer Service Advisor, Customer Service Administrator, Customer Service Assistant, Technical Advisor, Payroll Advisor, Accounts Clerk, or Case Handler, we'd love to hear from you.

If you're interested in roles such as Customer Service Administrator, Customer Service Assistant, Technical Advisor, Payroll Advisor, or Accounts Clerk, this Customer Service Advisor role could be the perfect fit for you.

In conclusion, if you're a Customer Service Advisor looking to take your career to the next level with a successful financial services company, don't miss this opportunity. Apply today and embark on your journey to career progression and job satisfaction or call Jenni Lunt on 01614166135 for more information 

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