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Date Added: Sun 21/07/2024

Service Engineer

Staffordshire, UK
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Company: VEOLIA

Job Type: Permanent

Salary: Negotiable

Veolia Water Technologies, the world leader in water treatment. Veolia Water Technologies provide complete solutions for water treatment. Innovating in key areas such as sustainable development, resource and by-product recovery, our differentiating water treatment processes enable us to offer solutions suited to every application. We are experts in water.

Service Engineer (Municipal)

Field-based UK Wide - the ideal candidate will be located in North Midlands

Permanent, Full-time, 37.5 hours

25 days annual leave (plus Birthday off!), Company vehicle, Comprehensive pension scheme


Are you a Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career by joining a successful and rapidly growing global company, who can offer you structured progression opportunities and flexible benefits? Are you passionate about Ecological Transformation and being a part of making a change to the planet?

If so, we have a fantastic opportunity to join our leading, well respected water technologies company, where you will play a pivotal role in giving our customers the best in class quality service, focusing on the Municipal market, by working on a number of sewage and drinking water treatment sites. As part of this role, a flexible approach to customers' needs and working hours is required and may include the need for you to work some weekends and during some public holidays. You will also be included on a rota to provide out of hours cover and rapid response to our clients. At Veolia Water Technologies UK (VWT UK), we are committed to ensure you have the best experience possible and take your career to the next level!

Some more brief responsibilities of a Service Engineer are:
  • To develop and maintain good working relationships with customers through providing best in class quality service by;
  • Always being punctual, helpful and courteous.
  • Carrying out preventive maintenance and commissioning work
  • Timely submission of work reports, time sheets and all other documentation.
  • The timely completion of site tasks and activities as required.
  • Offering the client after-sales technical and commercial support and feedback on future product development, features and functions.
  • Looking for recommendations and opportunities to improve the clients system, (reliability or productivity) and where appropriate QOF the client for parts, consumables or plant.
  • Undertaking upgrades and refurbishment work.
  • For all of the above, provide regular updates to your line manager on any issues that may result in financial, reputational or operational impact on the Company.
  • Carry out breakdown work - troubleshooting /fault finding.
  • Liaise and work with the appropriate sales team.

General requirements for the role:
  • A qualification in Mechanical, Electrical or Chemical Engineering.
  • Extensive knowledge and experience of the company products, applications and markets.
  • Full UK Driving Licence is essential.
  • Excellent communication skills with previous client facing experience.
  • Punctual and presentable.
  • Knowledge and experience in water treatment is desirable.
  • Excellent time management skills.
  • Passionate about providing a first-class service to our customers.
  • Able to handle challenging conversations with customers and find a resolution.
  • A good level of IT competency.
  • Able to prioritise workload and manage multiple tasks.

What's next?

If you feel this role is suited for you, click on the "Apply" button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Our promise to you

We know that the expectation of a good role goes both ways, so alongside your salary, you will receive a company vehicle, fuel card, overtime and on-call payments. This is in addition to our extensive benefits package which includes 25 days annual leave (plus your Birthday off!), our market leading pension and share scheme and a range of employee discounts and employee referral bonuses - as we'd like nothing more than to give your family and friends an opportunity too! Also, to help you a little further, we provide mental health and financial support, so you know exactly who to lean on whenever you need to.

Apply today, so we can make a difference for generations to come.

Diversity & Inclusion

At VWT UK, we're proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential! We know our strength comes from our differences and shared life experiences so we are committed to offering a safe work environment, where individuals are respected. We're proud to be known as an equal opportunities employer, so no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality, or veteran status, every applicant who meets the minimum requirements will be considered fully.
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