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Date Added: Sun 27/06/2021

Customer Service Representative

Tempe, AZ, US
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Company: APEX SYSTEMS

Job Type: Permanent, FullTime

SCOPE OF ROLE

The Customer Service Representative is responsible for inbound and outbound calls to Insurance Providers regarding payments due.

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

High School diploma or GED required.

Six months of customer service experience required in a call center environment.

Must have previous experience speaking with Insurance Providers

PROFESSIONAL COMPETENCIES

Strong communication skills, both verbal and written

Must be detailed oriented and present critical analytical thinking skills

Must display active listening skills

Must present strong ability to read and comprehend material presented both orally and in writing

Organized and be able to prioritize work to meet deadlines

Works independently with little supervision

Able to thrive and adapt in a fast paced, stressful environment

Must be flexible to change and open to learning new tasks as assigned

Must have experience using Microsoft Office, along with general typing skills

LICENSURES AND CERTIFICATIONS

No licensures or certifications are required for this role.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at #removed#

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