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Date Added: Mon 28/06/2021

Credit Control

Lancashire, UK
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Job Type: Permanent, FullTime

Salary: £18000 - £20000/annum

Credit Control
Salary - £18 - 20000 Depending on experience.
34.5 hour week, Monday - Friday (usually 9-5 or 11-7 shifts on a rota)
Permanent role

General Duties:

To familiarise one's self with all collection's procedures ensuring that these are followed

Manage debts by building strong working relationships to ensure effective and timely collection of debts by ensuring clients pay within their agreed payment terms

Discuss and resolve any contract cancellation requests

Chase overdue invoices by telephone, email & letter within agreed timescales

Recording and maintaining a client database using the companies CRM of contacts, addresses, payment terms and statuses.

Confirming clients details and contract requirements meet expectations through internal deal check procedure

Negotiating and implementing repayment plans

Taking recurring payments through online merchant services


Excellent communication skills

Excellent interpersonal skills

Confidence and the ability to place pressure tactfully on individuals and companies having defaulted on pre agreed credit terms

The ability to successfully negotiate payment plans in line with company expectations

The ability to work under pressure and to tight deadlines

Organizational skills

Strong, confident and diplomatic telephone manner

Excellent problem-solving skills

Must work well as part of a team.

If you have the skills and experince and would like to apply, please click 'apply now'

Cordant People are an equal opportunities employer
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