Sales Administrator

Salary: £26,000 – £28,500 + performance & yearly bonusLocation: East LondonJob Type: Full-time/Part-time (Office-based)

Our client is looking for a confident and results-driven Sales Administrator to join a well-established business with a strong presence across the UK and Europe. This role will support B2B sales operations from their head office and involves CRM management, upselling, and re-engaging dormant accounts.

Key Responsibilities

• Manage inbound and outbound B2B customer calls.
• Process sales orders and arrange transport for customers.
• Use CRM systems to track activity, identify opportunities, and manage accounts.
• Upsell additional or under-ordered product lines.
• Reactivate inactive accounts through structured follow-ups and offers.
• Communicate promotions, special offers, and stock updates to customers.
• Maintain accurate customer records and sales data using Sage 50.
• Respond to customer emails via Microsoft Outlook.
• Support EDI (Electronic Data Invoicing) for key accounts.
• Perform general administrative tasks, including filing and record management.

Required Skills & Qualifications

• 1–2 years’ experience in sales administration, customer service, or B2B sales support.
• Hands-on experience with Sage 50 (Line 50) – essential.
• Experience using CRM systems for account management and sales tracking.
• Fluent in Urdu or Hindi (essential) and proficient in English.
• Strong communication, organisational, and upselling skills.
• Proficient in Microsoft Office.

Benefits

• Performance-based commission and yearly bonuses.
• Discounted private medical insurance (subject to terms).
• Life insurance (company-funded, subject to terms).
• Company pension scheme.
• Discounted products.
• Free on-site parking.

Start Date: ASAP

To apply, please submit your CV to express interest in this role.

Many thanks,

Demi