Community Engagement Officer required ASAP

JobMatcha Recruitment now operate on civil, rail and construction projects across the UK and pride ourselves on empowering the worker by using our award winning technology to match workers to jobs.

We offer to upskill our workers and to maintain our workforce from project to project.

Job Details

JobMatcha are recruiting for a hard-working Community Engagement Officer to help build and maintain strong relationships with local communities, organisations and stakeholders around the locations of our Civil construction projects.

Key Responsibilities:

To be a key point of contact for the public, local businesses and stakeholders for any scheme queries and concerns (supported by our Site Manager and Senior Community Engagement Officer), responding to these in a timely manner and are fully addressed. Work closely with the Site Manager to ensure effective communication with all relevant parties, including the creation and distribution of information letters, flyers and progress reports. Set up communication lines with local council customer service desk to ensure passage of complaints is prompt so that issue can be quickly investigated and dealt with. Respond to any queries and complaints in a timely fashion, keeping a register of all comments, compliments and complaints received on our company database. Hold 'drop-in' sessions, welcoming members of the public/ businesses/ stakeholders to ask any questions. Attendance at meetings with the Project Team and Client as required. Set up of site in line with the criteria for safety of onsite staff and visitors, erection of safety posters, information boards, site signage etc, and maintain on site information boards with information for the public. Work with the site team to deliver best practice customer service in alignment with the Considerate Constructors Scheme (CCS) Code of Practice

Key Information:

* 10 Hours per day (on site and paid)

* Location Wolverhampton and Crewe

* Ongoing work for an experienced Community Engagement Officer

Competencies and Requirements for the position:

* Must have Right to Work in the UK

* Experience as a Community Engagement Officer

Benefits:

* 24hr management support

* PPE Supplied

* Paid weekly and payroll support

If interested in the role of Community Engagement Officer, then please apply ASAP