Our public sector client are looking for a Pensions Assistant to join them on a temporary basis.

Location - Glenfield

Job Purpose

* Administer the Local Government Pension Scheme (LGPS).

* Maintain accurate pension records and support benefit calculations and payments.

* Manage workflows and caseloads to meet deadlines and KPIs.

Key Responsibilities

* Handle member enquiries (phone, email, in person), including helpdesk and payroll queries.

* Maintain and update pension records (e.g. addresses, transfers, life certificates).

* Process benefits including preserved benefits, refunds, APCs, and transfers (CETVs).

* Carry out record amalgamations (aggregations and concurrents).

* Manage workflow systems, scanning, indexing, and document control.

* Process monthly data (starters, leavers, pension returns) and year-end work.

* Liaise with employers, payroll providers, and pension stakeholders.

* Support onboarding of employers and iConnect processes.

* Process death notifications and related pension actions.

* Undertake general administrative and office duties.

Experience

* Experience in pensions, finance, or a related administrative role.

* Use of Microsoft Office and pension administration systems.

Knowledge

* Office procedures, customer service, and data confidentiality.

Skills & Competencies

* High numerical accuracy and attention to detail

* Strong written and verbal communication

* Good organisation and ability to prioritise workload

* Ability to understand and apply pension regulations