Location: Dagenham (Hybrid)Salary: £50,000 per annumContract: 12-month Fixed Term ContractHours: Full-time

We are seeking an experienced and proactive HR Business Partner on a12-month fixed-term contract. Reporting to the Associate Director of HR, this role will deliver a high-quality, solutions-focused HR service across one or more of our business units, including BDMS (repairs & maintenance), BDTP (corporate services), BDT, and BDCC (schools, cleaning & catering).

Acting as a trusted adviser, you will partner with managers to resolve complex employee relations matters, support organisational change, and drive best-practice, legally compliant people management. You will play a key role in shaping a positive, high-performing culture built on fairness, consistency, and trust.

Key Responsibilities

• Partner with leaders and managers to proactively identify, assess and resolve HR and ER issues, ensuring fair, consistent, and legally compliant outcomes.
• Translate business priorities and legislative changes into practical workforce solutions.
• Provide high-quality, timely advice on complex casework including conduct, capability, attendance, grievance and performance.
• Build strong, collaborative relationships with managers and trade unions, improving communication, engagement and workplace culture.
• Support and lead organisational change initiatives including restructures, redundancies, TUPE and service redesign.
• Lead HR projects and manage external partners such as legal advisers, OH providers and mediators.
• Own HR data reporting-maintaining accurate case records, analysing ER trends, and producing meaningful insights for decision-making.
• Champion the CIPHR system, ensuring accurate data and strong operational reporting.
• Drive continuous improvement of HR policies, processes and people management practices.
• Maintain up-to-date knowledge of employment law, contributing to policy development, guidance, and manager toolkits.
• Support delivery of targeted development and training to build manager capability.

• Carry out other duties consistent with the scope and level of the role.

Person Specification

Qualifications / Membership

• CIPD Level 5 or equivalent experience
• CIPD membership

Experience

• Significant experience partnering with managers, unions and external stakeholders to resolve complex ER matters.
• Proven track record of delivering a responsive, customer-focused HR service.
• Strong working knowledge of employment law, terms and conditions, contracts and policy interpretation.
• Experience managing high-volume HR/ER caseloads with fair, consistent and legally compliant outcomes.
• Experience working in unionised environments, including consultation and dispute resolution.
• Demonstrated capability supporting restructures, redundancy processes and TUPE transfers.
• Skilled in analysing HR data, identifying trends and producing clear workforce insights.
• Proven experience developing and implementing HR and ER policies.
• Experience coaching managers to build capability and confidence in people management.

Skills & Abilities

• Ability to work autonomously, exercising sound judgement and assessing risk effectively.
• Excellent organisation and time-management skills with the ability to prioritise complex casework.
• High attention to detail and accuracy in documentation and reporting.
• Strong analytical skills with the ability to evaluate issues and determine appropriate actions.
• Skilled in managing conflict and sensitive situations with professionalism.
• Excellent written and verbal communication skills.
• Strong project management capability.
• Effective coaching and influencing skills.
• Creative problem solver with a solution-focused approach.
• Strong IT literacy with HR system experience (CIPHR desirable).
• Commitment to equality, diversity, inclusion and anti-discriminatory practice.
• Ability to work collaboratively as part of a multidisciplinary People & Culture team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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