Adecco are currently seeking a highly organised and efficient Service Administrator to join our client's dynamic team in Newbury. This is a fantastic opportunity to work within the Medical industry and contribute to the success of our client's Medical Division. As a Service Administrator, you will be responsible for ensuring the smooth running of the Service department by coordinating service work allocation, dealing with non-technical queries, and maintaining service records. Strong administrative skills and attention to detail will be crucial in providing exceptional customer service. Working hours are 8.30 - 17:00, Monday to Friday, paying an hourly rate of £14 per hour.

Responsibilities include:

• Allocate service work and call-out requests
• Record keeping
• Handle non-technical queries
• Support the general running of the service department
• Collaborate closely with our 3rd party Service Provider, Veritek
• Maintain accurate service records and prepare reports
• Liaise with the sales force to prioritise customer orders, installations, and product configurations
• Assist with customer service invoice inquiries
• Maintain precise service contract records
• Provide administration support
• Produce reports and spreadsheets using Excel
• Comply with health and safety legislation and maintain positive working relationships

Qualifications:

• Strong organisational and time management skills
• Excellent attention to detail
• Ability to multitask
• Proficient in using Microsoft Office, particularly Excel
• Strong written and verbal communication skills
• Ability to learn and adapt quickly in a fast-paced environment
• Prior experience in a similar administrative role is desirable

If you are a proactive team player with a passion for delivering outstanding customer service, we would love to hear from you. Join our client's organisation and become an integral part of their Service team. Apply now and seize this exciting opportunity!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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