We are looking for Business Support Officer for the local authorities in Stoke on trent, for 3 month plus job opportunity.

Job Purpose:

The post holder will assist in the provision of a flexible, proficient and constructive administrative and reception service dealing with generic and service specific duties and will be required to provide prompt and effective information, advice and access to services provided by Departments to colleagues, members of the public, other public sector bodies and external agencies.

Responsibilities:

To deal with internal and external customers both face to face and over the telephone.
Maintaining a range of information systems in line with service user guidelines and procedures;
Liaison with other sections/department to verify information and/or seek authorisation for action;
Interrogation of information databases and inputting to forms/databases, completing enquiries as appropriate.
Participate in any specialist groups, contribute to the resolution of issues and assist in the development of new procedures to address new issues or operational methods.Key Skills and Expereince:

Minimum of 3 year's office/clerical work including reception/telephone experience and provision of financial or management information via electronic systems
Minimum RSA Stage 2 Typing or Wordprocessing OR NVQ Level 2 in Business & Admin (or demonstrable skills to this level) O' Level English Grade A-C, or equivalent.Hours of work are 9am till 5pm, 37 hours per week, Monday to Friday.

To apply please send your Cv or email for more information.

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