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Date Added: Sat 31/05/2025

Telecoms Engineer-Voip

Southampton, UK
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Company: SER (STAFFING) LTD

Job Type: Permanent, FullTime

Salary: £30,000 - £35,000 per annum

Role: Telecommunications Engineer (VoIP)

Basic Salary: £30,000-£35,000 depending on experience

Company car or Car allowance (£6,000 per annum)

22 days holiday plus bank holiday

Overtime available and on call rate

Working hours 9am-5pm

Pension Scheme

Private Healthcare and Dental Services

About

My client is a forward-thinking company committed to delivering innovative solutions that drive progress and efficiency. With a focus on quality, sustainability, and cutting-edge technology, we serve clients across diverse industries, helping them meet evolving challenges with confidence. Their team of dedicated professionals brings a wealth of experience and a passion for excellence to every project, ensuring that my client remains a trusted partner in achieving long-term success.

My client are seeking a skilled and motivated VoIP Installation Engineer to join their growing team. In this field-based role, you will be responsible for the installation, configuration, and support of VoIP telephony systems across a wide geographic area, covering the South of England up to Birmingham.

Key Responsibilities:

  • Perform on-site installation and setup of VoIP hardware and software solutions for business clients.
  • Configure network settings to ensure optimal performance and seamless integration with existing infrastructure.
  • Troubleshoot and resolve technical issues during and after installation.
  • Conduct system testing and provide end-user training where necessary.
  • Maintain accurate documentation of installations, configurations, and support cases.
  • Liaise with internal teams and clients to ensure projects are delivered on time and to specification.
  • Provide ongoing support and maintenance as required.

Requirements:

  • Proven experience with VoIP technologies (e.g., SIP, PBX systems, IP phones).
  • Solid understanding of networking fundamentals (TCP/IP, routers, firewalls, VLANs).
  • Strong diagnostic and problem-solving skills.
  • Excellent customer service and communication abilities.
  • Full UK driving licence and willingness to travel extensively across the territory.

Desirable:

  • Experience with Wildix is a desirable but not essential as training is given.
  • Relevant industry certifications (e.g., CompTIA Network+, CCNA, etc.).

This role offers a dynamic working environment with the opportunity to work on a variety of client projects while being part of a supportive and forward-thinking team.

If this role is of interest, then please contact me on or drop your cv over to my email which is

“SER-IN”

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