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Date Added: Tue 06/09/2022

Project Co-Ordinator

Eastbourne, BN213NL, UK
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Job Type: Permanent, FullTime

Salary: £22000 - £28000/annum

Our client is seeking an experienced Project Co-ordinator - You will lead the post sales effort as a trusted advisor, trafficking projects into the factory, taking the customer through the project lifecycle. You will work to ensure satisfaction with the project, manage risks, advise improvement, and help achieve value for our customers.
Working as part of a dedicated team, reporting to the Project Manager, you will be responsible for providing project management services from point of sale, initial brief, artwork, compiling estimates / quotes, to briefing internal departments and ensuring all stages of production and delivery are completed on time and within budget.
Working with a mix of existing and new business customer projects you will drive project outcomes working closely with other departments, advocating on behalf of the project, and bridging the gap between the customer and production teams.
The Role
The main purpose of the job is to:
* Daily project management functions
* Daily liaison with internal departments
* Receive external enquiries and relay to relevant Salesperson
* Meet deadlines and prioritise tasks.
* Ensure that quotes are sent out accurately and in a timely manner to the specified person
* Handle all aspects of the project from copy to delivery
* Communication - Keeping all stakeholders up to date on the progress of the work
* Keeping all information up to date on internal CRM
* Understanding of costs to create clear, detailed, and accurate estimates and quotes
* Briefing artwork, amends, and deliveries
* Ensure suitable layout/design is supplied to origination department for proofing to the customer, and that accurate and timely proofs are sent to the customer.
* Provide specifications to the estimating department.
* Manage multiple projects, at different stages with different requirements
* Set realistic customer expectations and be proactive in achieving chasing / interrogating delays
* Manage customer satisfaction surveys to drive improvement
* Raise internal production work instructions from orders received from the Salesperson
* Attend customer meetings during factory visits when relevant
* Follow operational processes for success
* Attend Planning / Production meetings
* Participate in regular customer and ways of working reviews
* Help identify process improvements to help drive repeatable success
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel
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