Role: Lead/Senior User Researcher

Senior/ Lead User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development.

Experience:

* At least 7 years of relevant user research experience within agile teams and complex programmes

* Demonstrated application of user research methods and tools

* Proven experience in conducting user research and translating findings into actionable insights

* Experience in consultancy

* Mentoring experience of UCD/research teams

* Familiarity with GDS standards and assessments and experience of running Discoveries to GDS/NHS Service Standard

* Sector experience in healthcare is a bonus