We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault accident. We provide post-accident services that may assist the client recover damages and compensation to recover losses caused in a motor accident.

We specialise in the personal injury field and provide accident replacement cars, specifically focusing on assisting claimants involved in road traffic accidents. We offer comprehensive services to other businesses operating in the accident management sector, including claims management companies, body shops, motor fleet operators, and claims managers. Our expertise lies in providing end-to-end solutions with a smooth process to insure customer satisfaction.

Due to significant growth, we are looking to recruit an experienced Credit Hire paralegal who will manage a caseload of claims who will be responsible for recovering losses from the third party insurers.

What you will be doing

• Proactively manage a case load of current and back logged cases
• Work with third party insurers to produce effective results and timely completions, providing ongoing instructions to achieve the best results for the business
• To manage our clients expectations by obtaining necessary information
• Collaborate with internal teams, including claims handlers and solicitors, to gather necessary information for case preparation
• Conduct negotiations with opposing parties and insurers to achieve favourable outcomes
• Dealing with resourceful risk assessments
• Carrying out a thorough examination of our clients financial circumstances
• Organising and collating special damage as well as obtaining supporting documents
• Build rapport with both internal and external stakeholders
• Resolving complaints and providing timely resolutions
• Proactively manage a portfolio of high risk/complex claims, including credit hire and PI
• Ability to use own initiative to explore all options to achieve the best outcome for the business
• Commercial market awareness regarding PI and/or credit hire and all relevant case laws
• Provide regular updates to clients on the progress of their cases

What we are looking for

• Credit hire claims experience and extensive working knowledge within personal injury
• Strong litigation skills and experience
• Previous experience as a claims handler within personal injury claims
• Strong communication and influencing skills with the ability to remain professional
• Knowledge of the civil court procedures and relevant case laws relevant to credit hire
• The ability to problem solve with excessive organisational skills with a result driven attitude
• Strategic thinking with the ability to structure and prioritise workload
• A persuasive, strong and confident communicator

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how we could be the next step in your career journey.