Reed are working with a fantastic organisation in Kings Lynn, recruiting for the position of Export Sales Administrator to join the team on a permanent basis (German Language skills required).

Within the role you will be handling enquiries from business customers, sales managers and suppliers, processing orders and quotations, ensuring all required administration is complete in line with export procedures and high standards of service are provided at all times. 

Responsibilities

• Handling enquiries via telephone and email 
• Create new customer records with correct details and cost information
• Processing orders and quotations, deal with new & existing orders along with warranty queries and returns
• Issue purchase orders
• Handling export documentation in line with regulations
• Daily update of order and invoicing tracking reports, updating customer details in the CRM system
• Updating company systems with orders and relevant information
• Liaising with teams in the wider business to ensure orders are ready and shipped in line with customer requirements
• Tracking orders and shipments, updating trackers accordingly
• Managing customer relationships
• Update finance team regarding invoice queries and outstanding balances
• Day to day administration as required.

Requirements

• Minimum of 1-2 years existing experience within sales coordination / customer service
• Knowledge/experience of export procedures is highly desirable
• Fluent in both English and German, or some German language skills to communicate with customers
• High levels of attention to detail and accuracy 
• Strong IT skills including Microsoft Word, Excel, and use of customer records systems
• Organised with ability to balance a busy variable workload
• Strong team working
• German language skills

Package

• Competitive salary 
• 25 days annual leave plus Bank Holidays
• Friendly team 
• Free parking
• Pension Scheme
• Scope for development
• Discounted lunches

Please apply online with your updated CV as soon as possible if you're interested.

Thank you