Process Improvement Coordinator
Location: Hatfield (Hybrid - 3 days in office)
Salary: £30,000 - £35,000
Job Type: Permanent

Process Improvement Coordinator - About the Role:
Join a growing Transformation team in a forward-thinking, operationally-focused business. This role offers the chance to map, refine, and optimise processes across people, technology, and operations, helping drive continuous improvement and transformation initiatives across the company.

Process Improvement Coordinator - Details:

Hybrid working: 3 days in the office, flexible balance remote
Monday to Friday, 8:30am - 5:00pm
25 days holiday plus bank holidays
Access to wellbeing support services (mental and physical health)
Learning platform with hundreds of self-development courses
Life assurance, company sick pay and employer pension contributions
Process Improvement Coordinator - Responsibilities:

Partner with stakeholders to map current processes, identify pain points, and propose improvements
Analyse “As Is” processes and define “To Be” states aligned with best practice
Support the implementation of transformation projects and business process improvements
Produce documentation, reports, and dashboards to track performance and outcomes
Coach teams on new processes and foster a culture of continuous improvement
Collaborate across departments, providing clear updates and tracking progress
Process Improvement Coordinator - What We're Looking For:

Strong operational and process mapping experience, ideally with experience of both Warehouse & Office operations
Office experience essential, with exposure to operational environments
Proficient with Microsoft Visio (or similar process mapping tools)
Analytical, data-driven mindset with attention to detail
Excellent people skills; able to build rapport with teams at all levels
Strong organisational skills and ability to manage multiple projects simultaneously
Project Management, Lean (Green Belt), or Agile experience desirable but not essential

If you are interested in this role, please apply below with your most recent CV.

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