Service/Helpdesk Coordinator

📍 Havant
🕒 Full-time | Monday-Friday, 8:30am - 5:00pm (1 hour lunch)
💼 Temp to Perm
💰 £27,976 (£13.45 per hour)

Are you an organised and confident communicator looking for a busy, varied role where no two days are the same?

We're recruiting for a Service Coordinator to join a well-established and respected maintenance and repairs company. This is a fantastic opportunity to join a supportive team, with the potential to move into a permanent position.

What you'll be doing:

* Taking incoming calls from clients, trade operatives, and residents

* Scheduling and booking appointments efficiently

* Supporting the daily allocation of work to operatives, including reactive jobs

* Managing appointment changes and liaising between operatives and customers

* Updating and maintaining company systems with job progress and completion details

* Providing general administrative support as needed

What we're looking for:

* Strong communication and telephone skills

* Previous experience in a customer service or office-based role

* Excellent attention to detail and accuracy

* Strong organisational and time management skills

* Ability to work well under pressure and meet deadlines

What's in it for you:

* Stable Monday-Friday working hours

* Opportunity to secure a permanent role

* Work within a friendly and supportive team

* Gain experience in a busy and fast-paced environment

If you're proactive, organised, and enjoy working in a customer-focused role, we'd love to hear from you.

📞 Apply today or call Lynsey at Key Recruitment for more information