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Date Added: Wed 22/09/2021

Customer Service Representative

Northampton, UK
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Job Type: Permanent

Salary: £20000 - £24000

Who are we?

Here at Staysure we have been selling award-winning insurance products and services since 2004. We have an exciting portfolio of market leading brands including Staysure, Avanti and Paying Too Much and there has never been a more exciting time to work for us.

It’s been a tough year for everyone, our customers haven’t been able to go on holiday, but they will - and they are buying insurance from us - the UK’s leading insurance provider. We pride ourselves on being able to provide travel insurance for everyone, particularly those with medical conditions who want exceptional service and the confidence to know they are in safe hands.

The role and what we can offer you!

We are looking for inbound sales and service agents to take calls from prospective holiday goers looking to obtain travel insurance. We will give you full training and support to help you succeed and provide opportunities to forge a long-term career with us. We are expanding rapidly and are very excited about our growth plans - and need the right people to help us achieve these.

Our office in Northampton is open and we’ve missed being together. We can’t wait to get back to our legendary Christmas parties and social get-togethers.

About you!

You’ll have experience working in a customer focused environment whether that be in a contact centre or another business such as retail, hospitality, leisure or a sales environment. You’ll be brilliant when it comes to detail and have great listening skills; giving our customers the peace of mind they are looking for.

You’ll be someone who is constantly striving to improve the service you offer as our customers are at the heart of what we do , it’s really important to us that our customers are happy with their product and your outstanding service.

The Rewards

  • £20,000 - £24,000 per annum plus bonus
  • Career development
  • Monday - Friday 8.30am - 8pm, Saturday 8.30am - 6pm and Sunday 10am - 4pm.
  • Free gym membership
  • Private Health Cover
  • Free travel insurance
  • Access to Perkbox from day 1!

If you have experience of working in a customer focused environment, love talking to people, supporting them to get the best products to meet their needs and want to be part of a people focused business then we would like to hear from you!

Apply Now