Retail Brand Ambassador - Permanent career opportunities, based Dunstable.

Join this UK brand leader working as part of a dynamic team with the primary focus on delivering exceptional customer service, driving new sales, whilst enhancing the customer experience within a fast-paced retail environment. You will contribute directly to store performance by meeting KPIs and promoting customer satisfaction, while representing the brand with professionalism and enthusiasm.

Working on a full-time basis, covering a rota between the hours of 8.00am to 19.00pm, including rotational weekends calls for a committed, reliable and hard-working individual, therefore we ideally seek previous retail and customer facing skills and experience. This opportunity offers an annual salary of just over £24,000 (national minimum wage) plus paid overtime, store discounts and an exceptional training and development programme.

Key Responsibilities

* Proactively engage with customers, understanding their needs and providing one-to-one assistance

* Accurately interpret information and customer order documentation and administer best advice, oversee customer collections, ensuring suitability of product

* Manage customer appointments using in-store booking systems

* Handle till operations and transaction processing with accuracy

* Deliver memorable service experiences that contribute to strong performance scores

* Guide customers in the selection and style of product, offering confident recommendations

* Ensure accurate completion of customer paperwork and basic transaction processes

* Communicate product offerings and promotions clearly and effectively

* Address customer concerns, including those relating to complex requirements

* Support cost-efficiency initiatives across the store, working towards and exceed both individual and team targets

* Act as a brand ambassador for the brand, promoting trust and professionalism

About you

Must-Have Skills:

* Proven retail experience with a customer-first mindset

* Strong command of spoken and written English

* Outstanding interpersonal and communication skills

* Ability to build rapport with diverse customer groups

* Highly organised, with attention to detail and efficiency