Company: I2I RECRUITMENT CONSULTANCY
Job Type: Permanent, FullTime
Salary: Salary negotiable
Customer Service Executive
Highly Competitive Salary
Hybrid working model on offer
My client is an established, family run organisation whose brand is recognised globally. Due to growth within the team, they are now seeking a customer focused individual ideally with previous commercial customer service experience.
My client offers a stylish, spacious, and modern office, situated in Evesham, with flexible working.
Key Responsibilities will include:
- Ensuring up to date account details
- Building effective working relationships with customers
- Co-ordinating the distribution of marketing materials, brochures, point of sale materials, samples
- Communicating internally on account opportunities
- Existing customers requesting new products
- New customer enquiries
- Liaising with Accounts Team
- Export documentation
- Logging / reporting complaints
Knowledge, Skills & Experience:
- Ability to quickly get up to speed with product knowledge
- Experience of replenishment planning practices and procedures
- Proactive approach to servicing customers, ability to build relationships
- Resilient and flexible in a demanding fast paced environment
- Ideally you will have worked in a customer service role before, preferably within an office
- Highly organised with a logical mindset with good attention to detail
Please contact GEORGIE at i2i Recruitment for IMMEDIATE consideration!
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