Transport Logistics Planner

Earls Colne, CO6 2NS

£36,400 per annum, rising to £40,000 after successful completion of 6-month probation

Pin Point Recruitment are recruiting for an experienced Transport Logistics Planner to join a growing and dynamic operations team in Earls Colne. This role is crucial in ensuring the efficient scheduling and coordination of a fleet of vehicles to meet customer service level agreements across commercial and utility sectors.

Transport Logistics Planner Shifts:

Day Shift: 08:00 - 18:00

Mid Shift: 12:00 - 22:00

Night Shift: 20:00 - 08:00

(Some flexibility for remote working)

Transport Logistics Planner Benefits:

Company pension

Life Assurance from day one

Private Healthcare Plan (post-probation)

EV car scheme (post-probation)

Free on-site parking

Company events

Complimentary fresh fruit, breakfast items, and snacks

Transport Logistics Planner Job Role:

* Plan and allocate vehicle and driver resources to support efficient and time-critical service delivery.

* Manage day-to-day scheduling of operations and field technicians.

* Act as a key point of contact for emergency response requests during Out of Hours periods.

* Respond to internal and external queries with professionalism and accuracy.

* Generate work instructions for field technicians including equipment, site access and special requirements.

* Liaise effectively with Drivers, Operational Teams, and Clients.

* Field and manage commercial service delivery enquiries from the Sales team.

* Ensure compliance with all regulations including Drivers' Hours and Working Time Directive.

* Coordinate with the fleet team to manage vehicle maintenance scheduling, MOTs, servicing and defect reporting.

* Process ad-hoc tasks such as booking accommodation, arranging travel, and managing service-related admin.

* Assist in the preparation of costing reports and ensure all services are recorded and cost-effective.

* Manage courier and bottled water doorstep delivery logistics (planned and reactive).

* Maintain accurate communication records and handle customer complaints professionally.

Transport Logistics Planner Skills Requirements

* Minimum 2 years' experience in HGV Transport Logistics (required)

* Proven knowledge of Drivers Hours legislation and Working Time Directive

* Strong communication skills with the ability to liaise across departments and levels

* High attention to detail and effective problem-solving abilities

* Strong working knowledge of Microsoft Office applications (Excel, Word, PowerPoint)

* Ability to multitask, prioritise and work well under pressure

* Willingness to work rotational shifts including nights and weekends

* Incident management or water utility logistics experience is advantageous, but not essential

Apply now to join a forward-thinking business where your skills and initiative will be genuinely valued and rewarded