Full-time (36.5 hours per week)

Working Pattern: Monday–Friday, with flexibility required during peak periods (including occasional evenings and weekends)

About the Role

We are seeking an experienced and motivated Admissions and Enrolment Manager to play a key role in delivering a high-quality, applicant-focused admissions service within a dynamic higher education environment.

Working closely with senior colleagues, you will lead the operational delivery of admissions and enrolment activity, ensuring processes are efficient, compliant, and designed to provide an excellent experience for every applicant. You will manage a small team, fostering a collaborative and supportive culture while remaining hands-on in day-to-day operations—particularly during busy periods.

This is an excellent opportunity for someone who combines strong leadership capability with a practical, solutions-focused approach and a passion for continuous improvement.

Key Responsibilities

Leadership and Team Management

• Lead, support, and develop a small team of admissions professionals
• Manage workloads, priorities, and resources across the admissions cycle
• Foster a positive, collaborative team environment

Admissions Operations

• Oversee the end-to-end admissions process, from application through to enrolment
• Ensure processes are compliant with regulatory requirements and institutional policies
• Manage complex or non-standard applications, providing expert guidance where needed
• Maintain high standards in applicant communications and service delivery

Enrolment and Applicant Experience

• Lead the planning and delivery of enrolment and induction activity
• Ensure a smooth and supportive transition for applicants into study
• Champion a high-quality, inclusive applicant experience

International Admissions and Compliance

• Oversee international application processing
• Ensure compliance with UKVI requirements and visa sponsorship obligations
• Work collaboratively with compliance teams on CAS processes

Data, Reporting and Improvement

• Monitor admissions performance and analyse data to identify trends
• Produce reports and insights to support planning and decision-making
• Review and enhance processes, systems, and workflows to drive continuous improvement

Stakeholder Engagement

• Build strong relationships with academic departments and professional services
• Represent Admissions at internal and external events
• Deputise for senior colleagues as required

About You

You will bring proven experience in UK higher education admissions, alongside strong organisational and leadership skills. You are confident managing complex cases, interpreting data, and improving processes, while maintaining a strong focus on service excellence.

Essential:

• Experience of working in UK HE admissions (including UCAS and direct applications)
• Knowledge of admissions processes, regulations, and UKVI compliance
• Experience supervising or supporting a team
• Ability to analyse data and produce meaningful insights
• Excellent communication, organisational, and problem-solving skills
• Ability to manage competing priorities in a fast-paced environment

Desirable:

• Experience with CAS issuance
• Knowledge of healthcare admissions or related sectors
• Experience delivering enrolment or induction events

What We’re Looking For

• A collaborative and supportive leader
• A proactive, solutions-focused mindset
• Resilience and the ability to perform under pressure
• A strong commitment to delivering an excellent applicant experience
• A commitment to equality, diversity, and inclusion

Additional Information

Due to the cyclical nature of admissions, flexibility is required during peak periods, when some restrictions on annual leave may apply. Occasional evening, weekend work and occasional travel.