Service Engineer - Job Overview

My world-leading client in the development and manufacturing of invasive technology is seeking a Service Engineer. This is a key technical and customer-facing role. As a Service Engineer, you’ll be a frontline representative of the client, providing commissioning, servicing, and on-site support to customers in high-consequence environments.

You will be 50% workshop based at their facility in the West Midlands. And 50% Field-based deployments at customer sites, including overseas travel.

This is a amazing opportunity for someone looking to assist in making the world a safer place, By taking part in the investigation, neutralising and disposing of the worlds most dangerous hazards.

Service Engineer - Responsibilities

• Commission, service and maintain equipment at Client HQ and on-site with customers
• Represent the company with professionalism, confidence and technical clarity
• Deliver high-quality support and troubleshooting under operational pressures
• Communicate with end-users and technical teams to ensure effective use of equipment
• Feed insights from the field back into engineering and product development
• Maintain accurate service records and help improve internal processes
• Support in-house builds and learn core machining processes as part of training

Service Engineer - Requirements

• Strong mechanical and electrical engineering background
• Familiarity with pneumatic systems or willingness to learn
• Experience in customer-facing technical roles—ideally in high-integrity sectors
• Calm, professional, and methodical in troubleshooting and communication
• Able to work independently and travel regularly, including short-notice overseas trips
• UK Citizenship
• UK driving licence and valid passport required

Service Engineer - Benefits

• The chance to work with some of the world’s most respected organisations
• A meaningful role where your work directly contributes to public and environmental safety
• International travel and field exposure with a small, expert team
• Access to unique technical challenges and pioneering technologies
• Full product and machining training
• Competitive salary and expenses covered
• A company culture built on trust, purpose, and problem-solving

We welcome applications from individuals who are passionate about engineering and committed to delivering high-quality service. If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply.