Milton Keynes | Monday to Friday |
Up to £45,000 (DOE)
Celestra Limited
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
About the Role
The Senior Configuration Specialist will be working in partnership with the Project teams to ensure that configuration is executed within the required timeframes.
What You'll Do:
* Project Meetings: Attend project implementation meetings to outline Technical Services' involvement, ensuring planning alignment and meeting of deadlines from the outset.
* Process Documentation & Compliance: Develop and maintain comprehensive documentation of all Technical Services processes to support consistency and transparency.
* Performance & Continuous Improvement: Regularly review key areas such as hot-stage trackers, logistics expenditure, staffing levels, and error rates to identify improvements, quality assure and maximise cost efficiency.
* Team Development & Communication: Support and train Technicians especially to adopt consistent practices, while establishing a clear communication strategy to promote cross-departmental collaboration.
What You'll Bring:
* Industry Experience: Proven background within technical environments, with the ability to adapt to fast-paced and evolving settings.
* Technical Knowledge: Solid understanding of IT solutions, including EPoS and wireless technologies, along with knowledge of health and safety and electrical regulations.
* Adaptability & Innovation: Comfortable working in dynamic environments, with a proactive approach to identifying and developing new ideas and opportunities.
* Organisation & Communication: Highly organised with excellent written and verbal communication skills, able to accurately record and share information.
* Initiative & Flexibility: Self-motivated and capable of working independently, with a flexible approach to working hours - including availability for weekend work when required.
What we Offer:
💷 Bonus Scheme & Pension Contributions
🚴 Cycle to Work Scheme - Plus seasonal health perks like free flu jabs and eye tests on us.
🏥 Private Medical Insurance - Including 24/7 digital GP access, so you're covered round the clock.
💻 Tech Payment Scheme - In partnership with Curry's, spread the cost of your next must-have gadget.
🛍️ Brilliant Discounts - Enjoy savings on the high street, in restaurants, and on your travels
🍌🍎 Fresh Fruit Delivery every week, plus breakfast and lunch on site
🌴 25 days holiday, increasing to 28 days after 3 years' service - plus all the UK bank holidays off.
🏓 Modern Offices - With pool table, ping pong, and our very own pub garden for a proper summer BBQ.
☕🍦 On-Site Treats - A daily coffee van to perk you up, and an ice cream van when the sun's out.
🏆 Recognition & Rewards - From Star of the Month to Team Hug and spontaneous shout-outs
🎉 Team Socials - From team parties to charity fundraisers, there's always something going on.
📞 Employee Assistance Programme (EAP) - 24/7 confidential support, whatever life throws your way.
🚀 Career Development - Ongoing professional development and clear internal progression routes
🔄 Holiday Trading - Fancy a bit more time off? You can buy extra holiday anytime through the year