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DATE ADDED: Thu 11/10/2018

Customer Experience Associate | Full Time

Somerville, USA
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COMPANY: HURLEY CONSULTANTS

Job Description

We are hiring full time Customer Experience Associates to fill permanent positions ASAP!

Our number one goal is to provide top notch customer service to all of our clientele. As the Customer Experience Associate this will be your speciality. You’ll be in charge of making sure every customer is completely impressed by our kindness and helpful service.

THE JOB

  • Deliver stellar customer service through high volume phone, email, live chat and social media

  • Adopt the high touch voice and tone of our customer experience team in order to accurately present our clients’ brand image

  • Contribute ways to streamline our internal and customer facing processes and policies, and better serve our customers

  • Understand our management system in order to efficiently and effectively process orders, exchanges and returns

  • Channel customer insights to engineering, marketing, design and product

  • Participate within the Customer Experience Team to create a fun and positive working environment

THE QUALIFICATIONS

  • Ready to know & love our products and technology to guide customer decisions

  • A great communicator, who is, friendly, optimistic, adaptable, and who enjoys working in a team

  • HS diploma or equivalent

  • 1-3 years in a customer facing role is a plus!

  • Ambitious, smart, and eager to learn

  • In general, an outgoing team player

  • 40 hours/week. The Customer Experience Team operates seven days a week. Weekend work and flexible availability is a must

 

 

Our culture is entrepreneurial and dynamic, with a passionate dedication to creating beautiful products and great user experiences. Through our combined expertise and passion, we strive every day to deliver engaging campaigns and events.

If you are interested in joining our team, SUBMIT YOUR APPLICATION TODAY!

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Company Description
Hurley Recruitment Consultants. was founded with one simple vision in mind: connect quality candidates to prospective talent acquisitions teams. Hurley Recruitment Consultants aims to become the go to resource for both employers and job seekers across North America.


Role: Customer Experience Associate | Full Time
Job Type:
Location: Somerville,

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