Jackson Hogg are proud to be supporting a specialist manufacturer in the County Durham area with a Quality Manager position, reporting into the Plant Manager.

The Quality Manager will be responsible for the following:

* Ensuring timely and effective implementations of all company policies, procedures and activities involved in assuring the quality of manufactured products. Working closely with other production department managers/supervisors in order to meet and maintain product quality, identify, solve and prevent problems affecting product quality, maximise productivity.

* Ensure BRC/Quality policies/procedures are updated, communicated and adhered to at all times, by all departments.

* Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance.

* Manage and direct the quality team which includes a quality supervisor and a team of quality coordinators and auditors, who are responsible for enforcing good manufacturing practices and Quality standards, to meet product safety and quality requirements.

* Proactively contribute to site improvements by conducting quality review action meetings with the wider operations team.

* Meet the companies Objectives and Key Results (OKR's) through an agreed set of KPI's.

* Responsible for compliance of the BRCGS programme for food packaging suppliers, ensuring compliance to current issue published by BRCGS and communicating to all departments.

* Ensure the HARM/HACCP process is maintained and required auditors are trained. Act as HARM team leader.

* Amend procedures when required and ensure these are communicated, ensuring that where applicable this is also communicated to other sites to ensure alignment and compliance continues throughout the group.

* Manage, communicate, and implement training where required, as a result of changes to the company procedures.

* Communicate with suppliers to ensure approval for supply and appropriate documentation received.

* Police and enforce PPE, workwear, hygiene standards, cleaning procedures and general housekeeping

* Carry out internal audits in compliance with company procedures (e.g Glass, sharps, GMP, Traceability), and ensure actions are carried out by relevant departments.

* Keep up to date with changes in legislation and amend and communicate all relevant policies/information.

* Ensure the goods inwards sample testing on raw materials and finished products is carried out and any issues are raised with the site General Manager and appropriate internal departments.

* Communicate with customers and relevant departments and managers regarding customer complaints and issues.

* Support root cause analysis investigations and associated activities during corrective and preventative actions in relation to quality-related product issues both internal or external, and compliance audits. This is achieved through collaboration with all relevant department managers/supervisors.

* Record, analyse and report all statistical information including but not limited to - raw materials testing results, cleaning, internal NCR's, customer complaints, audit results.

* Support General Manager with implementation of best practice quality systems.

* Identify opportunities for improving quality/performance and communicate to relevant Manager.

* Co-ordinate and support on-site audits conducted by external providers.

* Visit customers to provide support when required and communicate appropriate information.

* Support in the transition and implementation to ISO standards