FLT Counterbalance Driver / Forklift Driver

The FLT Counterbalance Driver is responsible for safely operating a forklift truck to move, load, and unload stock within the garden centre. This includes handling plants, compost, garden furniture, and other outdoor goods while ensuring stock is stored correctly and presented neatly for customers.

Key Responsibilities

Operate a Counterbalance Forklift Truck (FLT) safely and efficiently
Load and unload vehicles, deliveries, and supplier shipments
Move stock across the yard, warehouse, and retail shop floor
Handle a variety of goods including plants, compost, pots, and garden furniture
Carry out stock control, stock rotation, and replenishment
Check deliveries against paperwork and report shortages or damages
Store stock safely to prevent damage, particularly fragile or seasonal items
Maintain a clean, organised, and safe working environment
Complete daily FLT checks and basic maintenance reporting
Support customers with loading bulky items into vehicles
Assist with general warehouse and garden centre duties
Skills & Experience

Valid FLT Counterbalance Licence (RTITB, ITSSAR or equivalent)
Experience as a Forklift Driver, FLT Driver, Warehouse Operative or Yard Operative
Strong understanding of health & safety and manual handling procedures
Experience with loading, unloading, and stock movement
Ability to work in a fast-paced, outdoor environment
Physically fit and comfortable with manual handling tasks
Good communication and teamwork skills
Basic numeracy and literacy for stock checks and paperwork
Desirable Experience

Previous experience within a garden centre, horticulture, or outdoor retail environment
Knowledge of plants, gardening products, or seasonal stock
Customer service experience
Working Hours & Environment

Outdoor and indoor working environment
Weekend work and peak seasonal demand (spring/summer)
Manual handling and lifting required
Reporting To

Yard Supervisor