We are seeking a committed and experienced Service Manager to lead a specialist domestic abuse support service for men fleeing or surviving abuse. The role oversees supported accommodation, floating support, a confidential helpline, and peer support initiatives.

Key Responsibilities:

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Manage day-to-day operations, ensuring the delivery of safe, trauma-informed support services.

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Lead, supervise, and develop a multi-disciplinary staff team.

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Deliver high-quality housing-related support and intensive housing management.

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Oversee referrals, risk assessments, and personalised support planning.

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Ensure effective collaboration with partner agencies to provide tailored support.

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Maintain service quality in line with regulatory standards and performance frameworks.

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Support service user involvement and inclusion, including LGBTQ+ engagement.

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Monitor budgets, voids, and arrears, and ensure properties are safe, furnished, and maintained.

Essential Skills & Experience:

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Enhanced DBS.

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Proven management experience in housing or support services.

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Strong leadership, communication, and problem-solving skills.

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Experience supporting vulnerable individuals, ideally survivors of domestic abuse.

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Knowledge of safeguarding, risk assessment, and health & safety legislation.

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Ability to manage performance, budgets, and contractual compliance.

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Flexible, responsive, and resilient under pressure.

Benefits include:

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20 days annual leave + 8 public holidays (increasing after probation)

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Ongoing training and development

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Opportunities to shape and grow a vital community service