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Date Added: Fri 09/07/2021

Remote Work! - Customer Service Representative - Cutlar Bay, FL

Miami, FL, US
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Job Type: Permanent, FullTime


**Pay Rate: $15.00
**Temp-to-perm opportunity - will be based on attendance and performance among other things
**Interviews via Zoom
**Working from home currently but must be local to Cutler Bay, FL -33157.
**Will pick up equipment on first day
**Office is open 24/7 - please ask candidate's to provide the shifts they are UNABLE to work - Day Shift ranges between the hours of 7am - 10pm EST
Night Shifts range between the hours of 9pm - 8am EST
**Please provide times your candidate is UNABLE to work

Important :
The ideal candidate will have:
* Relentless drive to provide exceptional customer service
* Excellent communication and listening skills
* Strong attention to detail and problem-solving skills
* Ability to adapt to change and work well in a fast-paced environment
* Ability to multi-task using technology while handling calls
* Minimum high school diploma or GED

We are hiring for both Day Shift & Night Shift:
* Day Shift ranges between the hours of 7am - 10pm EST
* Night Shifts range between the hours of 9pm - 8am EST
* Hours of operation are 24 hours, 7 days a week, 365 days per year including holidays
* This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs so it is important that you have open overall availability
* We do pay shift differentials for night and weekend schedules worked
When you start, we train you:
* It's a combination of virtual "class room" & "on the job" training that is typically 6 weeks long but duration can vary
* Class room training hours are typically Monday through Friday from 8am - 5pm EST with a lunch break
* Upon completion of class room training you will receive your regular shift & start working those hours
You will work remotely temporarily due to COVID 19:
* Normally, this is an on-site position and Customer Care Professionals will return to working at our Miami, FL office in the future.
* Our Miami, FL office is located at 11222 Quail Roost Drive Miami, FL 33157.

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