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Date Added: Sun 06/06/2021

Cinema Quality Control Technician

New York, NY, US
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Company: ADORAMA

Job Type: Permanent, FullTime

Job Description

Company Overview

ARC, Adorama Rental Co.

Adorama Rental Co has been in business since 1988 and has become the ultimate industry source for professional cinematographers, videographers and photographers. ARC rents and supports the full range of Still and Motion cameras (including Lenses & Accessories), Lighting, and Grip Equipment. We are a "one-stop" destination for all sorts of shoots, carrying the most comprehensive list of DSLR's, Digital Backs, Video and Digital Cinema Cameras, Strobes & Continuous Lights, at rates that make sense.

We provide the creative community with the tools and services needed to achieve excellence. Our goal is that you have a great rental experience.

To keep pace with the increased demand for cinema, tv, web series, documentary, commercials and video content, ARC has made exciting new upgrades to our two new rental facilities and operations in New York City. We moved to a larger, ground floor space in the heart of Manhattan, doubled our team of experts, made the checkout process more convenient, and opened our new 18,000 sq. foot rental facility in Brooklyn.

Job Summary

The Quality Control Technician is responsible for the servicing, cleaning, and maintenance of the department's equipment. The Quality Control Technician stands as the filter that ensures only the best and most production-ready equipment ships out to our clients. To guarantee this, technicians should understand that they alone determine the completion and functionality of gear/kits and assume complete responsibility for the equipments performance. It is a point of pride for Adorama to boast such low percentages of equipment failure, which is only made possible by the arduous Quality Control standards that the technician upholds.

Responsibilities and Duties

  • The intake, examining, labeling, servicing, and storing of returned department specific equipment
  • Checking and completing of equipment and kits as needed, ensuring that only kits that are ready to ship are labeled as such

  • Reporting of any damage found to the Repair Technician as soon as it is discovered

  • Respond to priority needs of Equipment Packers to facilitate on-time delivery of gear to the customer

  • Provide technical assistance to clients and in house agents through our technical service phone line, in person, Email and onsite.

  • Assist customers with in-house gear related questions & demos

  • Upholding of operational standards

Qualifications and Skills

  • Tech Savvy with significant knowledge of Cinema & Video gear
  • Cinema Cameras: ARRI / RED / CANON / SONY / PANASONIC
  • Related Gear: Monitors / Wireless & Manual Follow Focus systems Recorders: ATMOS / CONVERGENT DESIGN etc.
  • Ability to communicate effectively verbally and in writing in English

  • Attention to detail and strong organizational skills

  • Excellent Customer Service skills (friendly, courteous and helpful)

  • Ability to work well with others in a team environment

  • Represent company with a positive attitude and neat appearance

Benefits and Perks

  • Paid Time Off
  • Access to 401K Plan

We at ADORAMA believe in respecting & encouraging diversity and as such we gladly abide by all EEOC regulations. We will never turn down a qualified employee based on race, religion, gender, sexual-identification, disability, or any other protected class. All jobs are and will continue being awarded based on merit.

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