Job Title: Administrator - EV Support Team
Location: Poole (relocating to Christchurch, BH23 in October)
Pay: £12.60 per hour
Hours: Monday to Friday, 9am - 5pm (Office-based)

We're looking for a highly organised and proactive Administrator to join a busy Electric Vehicle (EV) Support Team.

This is a reactive, desk-based role where you'll be managing incoming calls, emails, and fault reports, booking engineer appointments, and helping to ensure service levels are met. You'll need to be comfortable working in a fast-paced environment and able to prioritise tasks effectively.

Key responsibilities:

Log and dispatch faults in line with contract requirements

Book appointments for engineers using internal systems

Manage shared mailboxes and respond to customer queries

Answer incoming calls from customers and engineers

Provide admin support and help with contract-related queries

What we're looking for:

Strong admin and coordination skills

Confident using Outlook, Word, and Excel

Excellent communication and organisation abilities

Calm under pressure with great attention to detail

Able to work independently and as part of a team

If you are interested in this role, please apply now

INDCP