Job Title: Supply Chain Technical Lead - Household Contract Type: Permanent Full time/part time job shareLocation: Hybrid/Homeworker/Eastleigh - UK travel is requiredSalary Range: £40,000 - £60,000 - Work Level 4Supply Chain Technical Lead: We are excited to be recruiting for a brand-new role at Ageas as Supply Chain Technical Lead, to join the Household Claims Supply Team. Reporting to the Claims Supply Chain Manager the successful candidate, will have experience in a similar background within Home Insurance, loss adjusting Surveying and with Schedules of Rates, drying and restoration, subsidence and home suppliers.

As a Supply Chain Technical Lead, you will set technical standards, rate card pricing, audit and analysis across the home claims supply chain with a specific focus on loss adjusting, surveying, engineering, BRN, repair and scope. You will be the technical and improvement lead for our buildings suppliers, leading organic technical continuous improvement programme across the supply chain whilst providing technical support and referral assistance to the claim's operation, operational and senior leaders. Support relationship leads in the management of Ageas suppliers.Main Responsibilities as Supply Chain Technical Lead:

• Lead on Ageas' preferred repair/replace/reinstatement philosophy and ensure this is followed throughout supply chain.
• Develop trusted and professional relationships with suppliers to promote Ageas' philosophy.
• Conducting live audits on repairs being undertaken by the Ageas Building Repair Network suppliers to aid performance management reward mechanisms and supplier governance requirements.
• Devise, lead and roll out continuous improvement in supply chain.
• Manage supplier behaviours.
• Support thematic audits and supplier audits related to home claims.
• To audit and review the schedules of rates proposed by suppliers where appropriate (Building Repair Networks, glazing suppliers)
• Responsible for BRN and technical rate cards
• To aid the ongoing development of the buildings validation tool Symbility including the review and agreement of the National Schedule of Rates used within the tool.
• Responsible for technical relationships across tier 1-3 suppliers
• Identify operational risks and reporting requirements.
• Commercial control of schedules of rates and rate cards
• Contribute to the planning and delivery of the claim's strategy.
• Manage underperforming suppliers.
• Devise exit and category plans.
• Ensure fair treatment of customers and adherence to regulatory and industry standards.

Skills and experience you need as Supply Chain Technical Lead

• MCIOB, RICS, CILA or CII qualified preferable or working towards
• Significant experience of construction industry methods, standards, and pricing
• You will currently be working withing an Insurer home claims supply chain
• Experience in insurance and/or financial services and construction industries
• Understanding of principles of insurance and regulation in financial services
• Relationship management at all levels
• Ability to create written reports that are of a professional standard.
• Ability to quantify and assess damage and appropriate repair/replace/reinstatement.
• Multi £m insurance account management experience
• Loss Adjusting, Surveying, DR&R field experience (operational and management) desirable
• Future scope for line management of field and supply functions
• Selection of new staff and induction roll outs

Here are some of the benefits you can enjoy within the Supply Chain Technical Lead role based in Eastleigh:

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness.

Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay.

Benefits for Them - Partner Life Assurance and Critical Illness cover

Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover

Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops.

Supporting you back to work - Return to work programme after maternity leave

About Ageas:We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.