IZI South Africa is seeking a Regional Reconciliation Administrator to join our Northern region. The successful candidate will be responsible for maintaining precise and timely accounting and reconciliation standards at the Cash Processing Centre (CPC), ensuring full alignment with corporate protocols. This role is ideal for a proactive professional with a history of implementing best practices, adhering to company policy, and applying sound judgment to achieve business objectives. If you recognize the vital contribution a Regional Reconciliation Administrator makes to the success of a business unit, we invite you to apply.
About the role
Ensuring that the CPC accounting and reconciliation processes are administered accurately, promptly, and in compliance with all company procedures and policies.
Key Responsibilities will Include:
Accurate, timely completion and submission of designated CPC reconciliation activitie:
Ensure that CPC employees adhere to reconciliation controls and procedures and report on non-adherence
Responsible to collate information from different source documents in order to complete timely and accurate reconciliation for each fund movement
Responsible to engage with the providers of the documentation (Cash Processing Centre management) to ensure that the data is relevant, up to date, accurate and complete and provided in a timely manner
Responsible to provide Customer Reporting
Proactively communicate with internal staff and customers in order to resolve discrepancies within a set timeline
Responsible to escalate issues to Branch Manager when not resolved timeously
Reconcile between claims received and actual discrepancies
Responsible for carrying out discrepancy trending to identify trends
Responsible for reporting of processing backlogs as prescribed by relevant procedures
Responsible to perform monthly ATM Snap checks
Review current reconciliation process on a regular basis
Responsible to ensure that all reconciliation documentation is managed in line with Records Management Controls
Monitoring of CPC Differences and trends
Assist with Investigations related to reconciliations as well as any anomalies in procedures
Special projects as will be communicated from time to time
Resolution of queries and provision of support on outstanding reconciliation matters:
Assist Reconciliation Departments at Head Office with cash processing recons and resolving queries
Assist with daily operational / finance admin issues / queries pertaining to cash processing and related activities
Provide ad hoc support on customer queries, where resolution has not occurred at branch level
Escalate queries to senior management for resolution
Compilation of reconciliation reports as per current reporting requirements:
