Attends to guests in the spa and pool areas, keeping spa and pool areas clean and stocked. Works robe & key desk providing welcome services and information to guests and members.
DUTIES & RESPONSIBILITIES:
1. Follow open and closing duty lists for Men’s areas.
2. Keep the locker rooms, store rooms, bathrooms and pool areas clean and stocked at all times as deemed appropriate.
3. Greet and supervise guests and members in spa areas and assist as needed. Show an enthusiastic, pleasing and helpful attitude toward each guest and fellow employee.
4. Work with the laundry department to assure adequate linen supplies in spa areas.
5. Report any maintenance issues or guest problems to supervisor.
6. Fill out supply lists in a timely manner and monitor usage of products to avoid waste, advising supervisor when supply levels are low; set up, maintain & break down refreshment bars.
7. Be available to cover Robe & Key Desk throughout the day.
8. Conduct tours, promote spa services, and resort information.
9. Remain visible and available to the guests at all times.
10. Have ability to use Spasoft to find and view appointments.
11. Be prepared to assist guests and members with requests.
12. Any special duties or projects as assigned by your supervisor.
REQUIREMENTS AND QUALIFICATIONS:
1. Must be able to stand for long periods of time.
2. Understand all resort safety standards and complies with these rules at all times.
3. Be courteous and friendly to guests and employees and act in a professional manner, performing all duties according to Safety Harbor Resort & Spa standards.
4. Must demonstrate a positive attitude.
5. Must be able to lift and carry a minimum of 40 lbs.
6. Must be able to reach, stoop, bend, kneel, twist and transcend a staircase.
7. Must be able to work a flexible schedule, weekends and holidays.
All employees are to continually inspect all areas of the resort for safety and sanitation violations. In addition, employees are to continuously inspect all furniture, fixtures and equipment for safety violations.
Role: Men's Locker Room Attendant
Location: Safety Harbor,
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