Service Care Solutions are recruiting for an experienced Medical Secretary/Administrator to support our client in the Blackpool Area.

Location: Blackpool, FY4
Contract: Permanent
Hours: 37 hours per week (specific schedule to be agreed within practice opening hours)
Salary: Competitive, based on experience + £150 SCS Welcome Bonus 

Join Our Friendly, Forward-Thinking GP Practice We are seeking an experienced Medical Receptionist to join our busy, supportive team - a well-established GP training practice serving over 12,000 patients. This is an exciting opportunity to be part of a progressive healthcare environment where patient care and teamwork are top priorities.

About the Role You will be the first point of contact for patients, providing a professional, friendly, and efficient reception and administrative service. Your responsibilities will include greeting and assisting patients, managing appointments, handling queries, processing prescriptions, and ensuring the smooth day-to-day running of the front desk.

Key Responsibilities
Welcome and assist patients and visitors in person and by phone

Book, cancel, and manage appointments and home visits

Register new patients and manage temporary registrations

Process prescriptions accurately and in line with practice protocols

Handle incoming and outgoing mail

Manage patient results and direct to appropriate clinicians

Maintain accurate electronic patient records (EMIS experience desirable)

Scan and file clinical correspondence

Ensure confidentiality, security, and patient data protection at all times

Open and close the premises when scheduled

Support clinical and admin teams with day-to-day duties and projects

Maintain the reception and waiting area to a high standard

What We're Looking For Essential:
GCSEs in English and Maths (Grade C or above) or equivalent

Previous experience in Medical Administration or GP Receptionist Duties

Strong IT and communication skills

Excellent telephone manner and interpersonal skills
Knowledge of EMIS clinical system

Additional Details
Flexibility to provide cover during holidays and sick leave required

This role may involve working outside core office hours on occasion (1x AM weekend shift required per year for flu vaccination clinics)
To enquire about this position: Please email Eleanor on (url removed) or call Eleanor on (phone number removed)